
Intake steps automated
Faster time to first treatment
States served by one workflow
Synapse
Elevated Health
We automated intake, eligibility, and pharmacy handoffs for a nationwide telehealth provider serving 10,000+ active members.
Year
2025
Industry
Healthcare & Telehealth
SERVICE USED
Telehealth Automation, AI Workflow Analysis
Challenge
Manual intake review and eligibility checks created multi-day delays before patients could start treatment.
(qtf® — the problem)
Intake forms, insurance eligibility, and provider calendars lived in separate systems, so every new patient required manual coordination before care could begin.

Play
What are AI Agents?
12 min overview
(qtf® — solution)
Telehealth operations that move patients forward
Elevated Health delivers prescription treatments for weight loss, energy, and vitality fully online across all 50 US states. Licensed providers and pharmacy fulfillment partners help patients begin care from home.
Manual intake review and eligibility checks were creating multi-day delays before treatment could begin. We mapped the clinical operations behind the patient journey and focused automation on the handoffs that were holding up care.
Intake review and eligibility verification now move through a defined workflow, with the right information available before a patient reaches provider scheduling.
Once a patient is cleared, provider scheduling and pharmacy handoff are triggered as connected steps. The result is a faster, more reliable path from first form to treatment fulfillment.
(qtf® — Technology Stacks)
Cogni
Tenso
MindX
GridX
NovaA
(qtf® — client review)
The system understood our clinical operations, not just the software. Patients now get scheduled the same day instead of waiting on paperwork.

Dana Kessler
VP of Clinical Operations

Intake steps automated
Faster time to first treatment
States served by one workflow
Synapse
Elevated Health
We automated intake, eligibility, and pharmacy handoffs for a nationwide telehealth provider serving 10,000+ active members.
Year
2025
Industry
Healthcare & Telehealth
SERVICE USED
Telehealth Automation, AI Workflow Analysis
Challenge
Manual intake review and eligibility checks created multi-day delays before patients could start treatment.
(qtf® — the problem)
Intake forms, insurance eligibility, and provider calendars lived in separate systems, so every new patient required manual coordination before care could begin.

Play
What are AI Agents?
12 min overview
(qtf® — solution)
Telehealth operations that move patients forward
Elevated Health delivers prescription treatments for weight loss, energy, and vitality fully online across all 50 US states. Licensed providers and pharmacy fulfillment partners help patients begin care from home.
Manual intake review and eligibility checks were creating multi-day delays before treatment could begin. We mapped the clinical operations behind the patient journey and focused automation on the handoffs that were holding up care.
Intake review and eligibility verification now move through a defined workflow, with the right information available before a patient reaches provider scheduling.
Once a patient is cleared, provider scheduling and pharmacy handoff are triggered as connected steps. The result is a faster, more reliable path from first form to treatment fulfillment.
(qtf® — Technology Stacks)
Cogni
Tenso
MindX
GridX
NovaA
(qtf® — client review)
The system understood our clinical operations, not just the software. Patients now get scheduled the same day instead of waiting on paperwork.

Dana Kessler
VP of Clinical Operations

Intake steps automated
Faster time to first treatment
Synapse
Elevated Health
We automated intake, eligibility, and pharmacy handoffs for a nationwide telehealth provider serving 10,000+ active members.
Year
2025
Industry
Healthcare & Telehealth
SERVICE USED
Telehealth Automation, AI Workflow Analysis
Challenge
Manual intake review and eligibility checks created multi-day delays before patients could start treatment.
(qtf® — the problem)
Intake forms, insurance eligibility, and provider calendars lived in separate systems, so every new patient required manual coordination before care could begin.

Play
What are AI Agents?
12 min overview
(qtf® — solution)
Telehealth operations that move patients forward
Elevated Health delivers prescription treatments for weight loss, energy, and vitality fully online across all 50 US states. Licensed providers and pharmacy fulfillment partners help patients begin care from home.
Manual intake review and eligibility checks were creating multi-day delays before treatment could begin. We mapped the clinical operations behind the patient journey and focused automation on the handoffs that were holding up care.
Intake review and eligibility verification now move through a defined workflow, with the right information available before a patient reaches provider scheduling.
Once a patient is cleared, provider scheduling and pharmacy handoff are triggered as connected steps. The result is a faster, more reliable path from first form to treatment fulfillment.
(qtf® — Technology Stacks)
Cogni
Tenso
MindX
GridX
NovaA
(qtf® — client review)
The system understood our clinical operations, not just the software. Patients now get scheduled the same day instead of waiting on paperwork.

Dana Kessler
VP of Clinical Operations

Intake steps automated
Faster time to first treatment
States served by one workflow
Synapse
Elevated Health
We automated intake, eligibility, and pharmacy handoffs for a nationwide telehealth provider serving 10,000+ active members.
Year
2025
Industry
Healthcare & Telehealth
SERVICE USED
Telehealth Automation, AI Workflow Analysis
Challenge
Manual intake review and eligibility checks created multi-day delays before patients could start treatment.
(qtf® — the problem)
Intake forms, insurance eligibility, and provider calendars lived in separate systems, so every new patient required manual coordination before care could begin.

Play
What are AI Agents?
12 min overview
(qtf® — solution)
Telehealth operations that move patients forward
Elevated Health delivers prescription treatments for weight loss, energy, and vitality fully online across all 50 US states. Licensed providers and pharmacy fulfillment partners help patients begin care from home.
Manual intake review and eligibility checks were creating multi-day delays before treatment could begin. We mapped the clinical operations behind the patient journey and focused automation on the handoffs that were holding up care.
Intake review and eligibility verification now move through a defined workflow, with the right information available before a patient reaches provider scheduling.
Once a patient is cleared, provider scheduling and pharmacy handoff are triggered as connected steps. The result is a faster, more reliable path from first form to treatment fulfillment.
(qtf® — Technology Stacks)
Cogni
Tenso
MindX
GridX
NovaA
(qtf® — client review)
The system understood our clinical operations, not just the software. Patients now get scheduled the same day instead of waiting on paperwork.

Dana Kessler
VP of Clinical Operations
(qtf® — 05)
More cases

(qtf® — 15)
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We’ll review your workflows, identify where AI can create impact, and outline
a clear path forward.
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and focus on what matters.
No preparation needed — we’ll guide the conversation and focus on what matters.




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